General Enquiries

Telephone: +353 (0) 97 27100


Shell E&P Ireland Limited

Registered Office

Embassy House

Herbert Park Lane


Dublin D04 H6Y0


Media Enquiries only

Elaine Phillips +353 (0) 97 89003

Complaints Management Process

Shell E&P Ireland (SEPIL) has a management process in place for receiving, acknowledging, investigating, resolving and following up on complaints. Feedback received by SEPIL provides us with an opportunity to inform and improve how we conduct our business and to learn lessons so as to prevent recurrences. SEPIL is committed to ensuring that all complaints are dealt with fairly.

Complaints Management Process Leaflet


Aviation enquiries

If you would like to find out more about our aviation business in Ireland, please contact Tony Jones, Aviation Special Carriers Account Manager, on +44 (0)161 975 0078.

Lubricants enquiries

At Triska Energy, we are proud to represent the Shell brand in Ireland.

Incorporated in 2013, we are a young and dynamic company that strives to achieve excellence within our industry.

As the world’s largest producer of lubricants*, Shell is world renowned for the high quality and innovative range of products that they produce.

With a global portfolio of more than 3,000 products and a reputation for manufacturing excellence, it is recognised as the lubricants provider of choice for some of the world’s largest companies.

In addition to supplying you with our full range of products, we at Triska Energy aspire to offer the complete package by providing a solutions based service that is second to none.

We believe that customer focus must be the number one priority. We are committed to recognising and understanding our customer's needs, responding to these needs, solving problems in a timely and professional manner and developing a long term working partnership of mutual benefit.

Our experienced Sales team includes a Technical Manager who is at the disposal of our customers for site visits and surveys, technical queries, oil sampling & analysis and quality control support.

Supported by a strong network of authorised distributors, we offer a full range of oils and greases in various pack sizes and can also facilitate direct shipment loads from Shell’s blending plants where required. 

With the assistance of Shell’s global product category experts and by working closely with our customers, we help identify ways to rationalise product portfolios, reduce maintenance costs, improve energy efficiencies and reduce carbon footprints.

We also provide oil sampling analysis for oil condition monitoring and for planned preventative maintenance.

Our team at Triska undergoes continuous training to keep up to date with the latest technological and market developments of which includes participation in various market specific workshops held at Shell’s technology centres in the UK, Germany and The Netherlands.

Get in touch with us today to find out more about how we can help your business.

*Source: Kline & Company, Competitive Intelligence for the Global Lubricants Industry, 2008-2018

Contact Details:

Triska Energy
24 The Hyde, The Park, Carrickmines, Dublin 18
Tel: +353 1 295 8972

More in about us

Who we are

Learn about our business and people, and how we grew from a small shop in London nearly 200 years ago.

What we do

Shell is a global group of energy and petrochemical companies.