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Online complaints form
Anyone can raise a complaint with SEPIL if they believe that SEPIL’s business practices or project development are having a detrimental impact on the community, the environment or on their quality of life.
We will look into all complaints that we receive. Sometimes we may find that a complaint is not connected to our activity or that we are working within the applicable standards. In these cases we will explain this in writing to you. In all other cases we will investigate whether we have failed to work to our intended standard and, if we have, identify measures which might be taken to protect against the incident recurring.