Telephone: +353 (0) 97 27100
Shell E&P Ireland Limited
Herbert Park Lane
Dublin D04 H6Y0
Media Enquiries only
Elaine Phillips +353 (0) 97 89003
Complaints Management Process
Shell E&P Ireland (SEPIL) has a management process in place for receiving, acknowledging, investigating, resolving and following up on complaints. Feedback received by SEPIL provides us with an opportunity to inform and improve how we conduct our business and to learn lessons so as to prevent recurrences. SEPIL is committed to ensuring that all complaints are dealt with fairly.
Complete the online Complaints Form
If you would like to find out more about our aviation business in Ireland, please contact Tony Jones, Aviation Special Carriers Account Manager, on +44 (0)161 975 0078.